IT Implementation Executive

Job description

ABOUT HEROES

Heroes is a technology-driven e-commerce company that acquires, operates, and scales small and medium-sized brands with category-winning products on global marketplaces. We focus on Amazon FBA brands with outstanding customer reviews and a proven track record of leading bestseller lists in high-growth niches.

Built by a team with a background in investment banking, venture capital and D2C eCommerce we have the right experience to build and grow outstanding brands on Amazon and beyond.

We have raised the largest European pre-seed investment round in 2020 from investors to the tune of $65 million. We’re growing rapidly month-on-month and expanding rapidly. This is a fantastic opportunity to join a high-growth start-up.

The Role

Please note - we are open to this role being part-time.

Supporting the Head of Strategy & Product, this role will play a crucial part in helping build the process and technology infrastructure internally that will allow the company to scale.

Some key responsibilities include:

  • Managing the administrative portals for various company wide apps (i.e. Gmail, Slack)
  • Managing provisioning and deprovisioning of tools for employees
  • Running implementation and set up of new tools
  • Putting together internal manuals for employees on how to use tools
  • Answering ad hoc employee questions on tools / IT concerns
  • Potential to get involved with some IT strategy with the Head of Product

Job requirements

About You

You’ll have some previous experience with IT implementation – helping get new systems and software operating smoothly

You’ll have experience working cross-functionally to onboard and train teams on new systems

You’ll be very process driven and able to build toolkits and manuals for employees to use

You’ll be passionate & obsessive about continuous improvement, demonstrating an ability to test, learn & iterate constantly.

You’ll be excited at the opportunity to join a high-growth start-up, comfortable operating in an ever-changing environment and able to adapt and thrive in such a business.